Refund Policy

REFUND POLICY

Can I return my wig?

No refunds due to Covid . So please double check your order and make sure you order right size .All sales final and are non refundable.
Please Note: Any density upgrade of 150,200 or 250 density is a custom density.

Please contact our customer service team at plushdhairstudio@gmail.com

What if I am not happy with my order?

At Plushd hair Studio we value you and your feedback and we really do care about making you happy with your purchase. If you aren’t happy with your wig, please contact us and we will try our best to ensure that we resolve the matter for you. 

Please note this does not apply to custom wigs. Once a custom order has been placed it cannot be cancelled.

COLOUR DISCLAIMER: KINDLY NOTE THAT DESPITE OUR EFFORT TO PROVIDE CORRECT IMAGES OF EACH WIG, THE COLOUR OF THE WIG MAY BE SLIGHTLY DIFFERENT DUE TO PHONES / COMPUTER SCREENS.

Can I change my address?

Due to buyers protection policy, we are unable to change delivery address. If we have to cancel your order as a result, there is a 10% fee charge for this.